Shipping Policy.

Trusted Delivery Across India and Global Markets

SWG is committed to delivering high-quality agricultural products, including our brand Amritkhad, with reliability, efficiency, and transparency. Our logistics systems are designed to support farmers, distributors, and international buyers with safe and timely product delivery.

Order Processing.

All orders are processed within 2–5 business days after confirmation.

Processing timelines may vary depending on:

• Order volume

• Product availability

• Packaging requirements

• Export documentation

For bulk and international orders, our team provides clear timelines during order confirmation.

Domestic Shipping (India)

• Delivery Timeline: 5–10 business days

• Coverage: Pan India

• Logistics Partners: Verified and reliable transport providers

Once dispatched, customers receive shipment tracking details for real-time updates.

International Shipping (Export Orders)

SWG supports global supply and works with international buyers for bulk and B2B shipments.

• Shipping Modes: Sea Freight / Air Freight

• Estimated Delivery Timeline: 15–45 days, depending on destination

• Export Ports: Mundra Port, Nhava Sheva (JNPT), and other major Indian ports

• Packaging: Export-grade and customized packaging available

All shipments are handled with proper export documentation and compliance standards.

Shipping Charges

• Domestic Orders: Calculated based on delivery location and order quantity

• International Orders: Based on agreed Incoterms (EXW, FOB, CIF, etc.)

Final shipping costs are shared with the customer before order confirmation.

Order Tracking

Tracking details are provided once the order is dispatched.

Customers will receive updates via:

• Email

• Direct communication (for B2B clients)

Delivery Delays

While SWG strives to ensure timely delivery, delays may occur due to circumstances beyond our control, such as:

• Weather conditions

• Customs clearance procedures

• Transportation or logistics disruptions

We ensure proactive communication and support in such situations.

Damaged or Missing Shipments

If a shipment is received damaged, incomplete, or missing:

• Notify us within 48 hours of delivery

• Provide relevant images and order details

Our team will assess the issue and provide a suitable resolution.

Bulk Orders & B2B Logistics Support

For large-scale and export orders, SWG offers:

• Customized packaging solutions

• Private labeling options

• Dedicated logistics coordination

• Flexible shipping arrangements

Compliance and Documentation

For international shipments, SWG provides all necessary export documentation, including:

• Commercial Invoice

• Packing List

• Bill of Lading

• Certificate of Origin

Additional documents can be provided based on buyer requirements.